The client
Marmalade is a car insurance company, aimed at providing young drivers, and their parents, with innovative and practical insurance solutions. They provide a variety of insurance options, including Learner Driver, Black Box, and Named Driver insurance for new or recently passed drivers. Marmalade also employs Impression for digital PR and paid social services – this case study focuses on the video aspect of their paid media strategy.
Services
PPCThe challenge
To achieve higher brand visibility through YouTube video advertising campaigns whilst also driving action further down the conversion funnel.
- Achieve 2,000+ monthly site visits
- Maximise conversions through remarketing and gain visibility over higher funnel impact on site conversions
The strategy
Marmalade’s products often attract interest from both young drivers and parents looking for insurance for their children. This has to be considered when targeting users, with the aim to increase brand awareness amongst both demographics and drive action later on. This initial campaign looks at the period of September 2020 compared to June 2020. Results were achieved through:
- Explicitly separated layers of intent
- Maximising brand awareness and exposure for cold audiences, utilising 15-second unskippable ads, targeted at detailed demographics (eg. “parents of a teenager”) and custom affinity audiences.
- Nurturing consideration and driving clicks to the site, utilising skippable 30-second ads, targeted at “similar to” and in-market audiences, as well as life events (eg. “recent high-school graduate”).
- Capturing high intent audiences through remarketing, and custom intent, again utilising 30-second unskippable ads. The audiences were separated by general brand interest and custom intent (using keywords from the Search campaigns), and specific product interest, utilising relevant remarketing audiences based on a users’ action on site, and video content relevant to the brand or specific product.
- Relevant bidding strategies for each individual layer and it’s specific KPI
- Target £2.50 CPM for the top layer, focusing on impressions, achieving 123,000 impressions, from a £20 daily budget.
- Target £5 CPM focusing on complete views, achieving 76,259 views at a £0.02 CPV.
- Maximise Conversions for the bottom layer, achieving 305 conversions at a £32 CPA, a strong result for a Video campaign
- Consideration of the impact on other channels.
- Implemented view-through conversions within the MCC account, in order to see that the Display and Video campaigns drove a further 1,083 conversions from users who had seen, but not clicked on, a Marmalade ad.
- Reviewing attribution reports within Google Analytics to understand where Display contributed, but wasn’t attributed the conversion for a further 380 conversions.
The results
We're delighted with the results we helped Marmalade reach. The number of site visits surpassed our target by 209% and
1,463 additional conversions through other channels were directly influenced by this campaign. In addition to the key stats below, it's worth highlighting that the CPA was 50% lower than the relevant Search campaigns and there was a 20.8% increase in average daily new users through Organic compared to a period without YouTube running.
We work with Impression across a number of paid channels, and the results have bee fantastic. To compete we need to be agile and efficient and our paid campaigns are delivering quotes and sales more efficiently than they have for a number of years.
The team at Impression have been wonderful, reacting quickly and smartly to ensure we continue to compete with competitors who have more financial power.