I am Navneet (aka Nav) and I’m a Senior Client Success Manager here at Impression, within the Client Success team.

I graduated with a Law degree from King’s College London and started my career in London as a graduate buyer within the Retail industry. I transitioned into marketing and over the last 12 years have held a multitude of shopper, ecommerce and digital marketing roles in companies such as Sainsbury’s, Disney, SSP Group, Wyevale and Denby Pottery. I relocated to the Midlands in 2018 and after having worked on a project with Impression as the client, I was so impressed by their skill, expertise and culture that I was drawn to switch to agency side and join the team, bringing my years of experience as ‘the client’ to my role at Impression, whilst furthering my knowledge of digital marketing and strategy.

When partnering with an account, my goal is to truly understand the client’s needs and objectives and identify where Impression can provide solutions to achieve business growth for the client. I am always on hand overseeing projects and work to ensure it runs smoothly, supporting both the client and the delivery teams in whatever they need and championing the client’s digital strategy.

Outside of work I am partial to a hip hop/RnB karaoke session with trusted friends, testing out new food and cocktail recipes and binging on box sets (more often than not about 6 years behind the curve!)