I’m Craig, and I joined Impression as Client Success Manager in July 2021.

Although I studied English and then Creative Writing, I started my agency career back in 2013 as a Production Assistant. Initially developing my expertise in print, I quickly took on more account management and client-facing responsibilities. Over time, I came to see this as the most important part of my work. I like to focus on getting to the heart of what matters to my clients to ensure our partnership is as effective as possible.

Outside of work I like a good book, taking photos, making beer, and getting out into the Peak District.